Hospital Wayfinding

Intelligent wayfinding for the NHS


We make wayfinding as straightforward as we can for the widest variety of people whatever their different abilities, backgrounds and needs. Our hospital wayfinding consultancy provides an intelligent and holistic solution that makes use of our broad expertise in interiors, signage and wayfinding design.

Most NHS Trust estates are a complex mix of user journeys, ages and styles of building, often in very busy environments and with often shifting locations of wards and departments.

Our consultancy approach recognises the broad variety of people using the hospital - from patients through to admin and clinical teams - their very different needs and abilities, and the often complex and diverse architecture, to deliver as seamless an experience as possible to often stressed or confused users. We work to produce wayfinding strategies fit for the individual location within the established NHS brand.

Using our Listen, Design, Deliver approach, our thorough process takes the Trust and its communities through a comprehensive programme to establish where improvements can be made and create a business case for making wayfinding improvements. We design and workshop sign and interior schemes, create digital templates, and provide full support with tendering for, or installing, interior finishes and sign systems.

Our approach means that the final result is tailored both to the style of the particular hospital, and the needs of its users - a practical and effective solution rather than just a generic interpretation of a sign style guide.