2020_Visitor_Experience

Visitor Experience

We believe effective interpretation invigorates, informs and inspires a broad range of people, rather than just those already familiar with a subject.

We achieve this by creating spaces which engage the visitor with an initial ‘wow’ moment; we then present layered, cohesive narratives using a variety of media. To do that demands certain things of our multi-disciplinary design team.

We have to be capable of properly immersing ourselves in a subject, of being sufficiently steeped in context to allow us to understand nuance and communicate complexity.

But the real knack is to do this while simultaneously standing in the shoes of the hypothetical visitor; to detach ourselves from the mass of information and continually make judgments about what’s truly engaging.

Whether it’s narrative panels, interactives, complete fit-outs or atmospheric audio-visual elements, we carefully assemble coherent, compelling visitor experiences that are stimulating and memorable from concepts to completion.


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BT Goonhilly

Visitor centre
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Dartmouth Museum

Interpretation design
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Dorset Wildlife Trust

Chesil Beach Visitor Centre
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English Heritage

Tintagel Visitor Experience
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Geevor Tin Mine

Museum fit-out
Harveys-Foundary

Harvey's Foundry Trust

Hayle visitor centre design and build
Heartlands

Heartlands

Exhibition design and build
Living Coasts

Living Coasts

Interpretation and signage
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National Maritime Museum Cornwall

Viking Voyagers Exhibition
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National Trust

The Crypt at Dunster Castle
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National Trust

East Pool Mine
National Trust Hidcote Manor

National Trust

Hidcote Manor interpretation space
Saltram Visitor Centre. National Trust

National Trust

Saltram Visitor Centre and Shop
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National Trust

Coleton Fishacre
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National Trust

Buckland Abbey Rembrandt Exhibition
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National Trust

Dyrham Park visitor experience
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National Trust

Berrington Hall Exhibition
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North Cornwall District Council

Bude Tourist Information Centre
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Rannoch Station

Rannoch Moor Visitor Centre
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St Austell Brewery

Visitor centre design and build
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Tate St Ives

Visitor experience and signage
Polmorla

Triangle Estates

Polmorla Walk